Terms and Conditions

Last updated: [13 October 2025]
Company: Digital Saga Ltd (Registered in England and Wales)

1. Introduction

Welcome to Digital Saga Ltd (“we”, “us”, “our”).
By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree, please do not use our services.

2. Services Provided

Digital Saga Ltd provides digital marketing and creative services including (but not limited to):

  • Social media management

  • Content creation and post design

  • PR and online article publishing

  • Blog post writing

  • SEO and website optimization

We reserve the right to update, modify, or discontinue any service at our discretion.

3. Payments and Billing

  • All prices are listed in GBP unless otherwise stated.

  • Payments are processed securely through Stripe, PayPal, or other approved payment processors.

  • Recurring payments and subscriptions will be billed automatically unless cancelled in accordance with Section 4.

  • You agree to provide accurate billing information and authorize us to charge your chosen payment method for all due amounts.

4. Cancellations and Refunds

  • You may cancel recurring services at any time by contacting us or managing your subscription settings.

  • Refunds are handled on a case-by-case basis and are not guaranteed once services have commenced or content has been delivered.

  • In the event of a billing error or duplicate charge, please contact us immediately for review.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate information and materials necessary to deliver the service.

  • Ensuring that any submitted content does not infringe copyright or violate laws.

  • Maintaining access to their own social media or website accounts as required for service delivery.

We are not responsible for delays or issues resulting from incomplete or inaccurate client information.

6. Intellectual Property

  • All original content created by Digital Saga Ltd remains our property until full payment is received.

  • Upon full payment, ownership of custom-created materials (such as graphics, blog posts, or campaigns) transfers to the client.

  • We may use anonymized or general examples of completed work for portfolio or marketing purposes unless requested otherwise in writing.

7. PR and Publishing Services

For PR and article publication services:

  • We facilitate publication through third-party websites and media outlets.

  • Once an article has been submitted or published, no refunds or reversals can be offered.

  • While we ensure all placements meet agreed criteria, we cannot guarantee indefinite hosting or external website uptime.

8. Limitation of Liability

To the maximum extent permitted by law, Digital Saga Ltd shall not be liable for:

  • Any indirect, incidental, or consequential damages;

  • Loss of data, revenue, or business opportunities;

  • Actions or downtime of third-party platforms (e.g. media sites, search engines, social networks).

Our total liability shall not exceed the total amount paid by the client in the past 3 months for the related service.

9. Confidentiality

All client information, strategies, and materials are treated as strictly confidential and will not be shared without written consent, except as required by law.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

For any questions, cancellations, or billing issues, please contact: info@digitalsaga.co.uk